Terry is a UX Manager at ICF Interactive with 10 years of Information Technology consulting experience. His background includes user research, concept ideation, information architecture, usability testing, wireframes, and many facilitation techniques.

He has supported new technology implementations as well as upgrades to existing technologies, and can guide clients from the initial brainstorm through the entire project life cycle to implementation. Terry has worked with many technologies, including SharePoint, Adobe Experience Manager, and many other CMSs, and can lead a team through a waterfall or agile workflow process to create well-thought-out and engaging systems.

Terry has worked with many clients from the retail, financial, and entertainment industries as well as state and local government agencies. A sample of those clients include Amway, The Nature Conservancy, Johnson Controls, nTelos, Scripps Networks Interactive, and Chick-fil-A.